Tek-Tips is the largest IT community on the Internet today!

Members share and learn making Tek-Tips Forums the best source of peer-reviewed technical information on the Internet!

  • Congratulations bkrike on being selected by the Tek-Tips community for having the most helpful posts in the forums last week. Way to Go!

Avaya Tapi error? 3

Status
Not open for further replies.

silicondarktide

IS-IT--Management
Apr 5, 2013
99
US
I am trying to setup Outlook to be able to click on a contact and dial out my Avaya phone.

I have installed the Avaya User Suite that comes with TAPI drivers. I have windows 7 4 bit.

It installs fine. and I can see Avaya under the advanced screen on Modems under control panel.

I have configures the Avaya Tapi driver with the shortname of the user.

When I open dialer.exe I go to "tools" -> "connect using" -> Under line I select "IP Office Phone: 202"

And I get this error...

One or more telephone device drivers are incompatible with tapi.dll
Install an updated version.

I have installed the latest version of Avaya User software User4_2_48.exe

Whats the deal?
 
Did you reboot?
If that did not help then remove the tapi and add it again.
If that does not help then uninstall, reboot, turn on Windows firewall, install and try again.


BAZINGA!

I'm not insane, my mother had me tested!

 
Got it working.
I had to delete "Microsoft HID" or something. I guess they were conflicting.
 
Thanks for the update, more than we usually get :)



"No problem monkey socks
 
that is a nice one to know as i also had this dll error a couple of times.

BAZINGA!

I'm not insane, my mother had me tested!

 
Another * for the update

that information my be very useful to some (Me Included)

A Maintenance contract is essential, not a Luxury.
Do things on the cheap & it will cost you dear
 
remove the TAPI-Driver over the telephone and modem Options (not over remove programs). then add the Driver over the same window. try again...
 
Status
Not open for further replies.

Part and Inventory Search

Sponsor

Back
Top