Avaya Session Manager / Free RAM Memory 1

[telklass]

Hi Guys,


Seesion Manager server is running out of RAM memory , it comes to me to free space in the server , since it's Linux base ... can i use the same commands as in Linux to accomplish this task or is there some specific command that avava required for a such task.
Look forwad to your reply .


Thanks !

 

[kyle555]

God no. Don't.

It's a java application server. Java grabs all the free memory available and it will release it to the operating system if asked.

SM has specific alarms it will send for it's application server running out of memory - which is a problem on BSM 7.1 on S8300Ds and Es apparently, but just because 'top' in Linux shows high usage doesn't mean you have a problem.

 

[telklass]

Good to Know //
It's Java application ?

I can monitor it via solorwins, and it shows that the RAM is at 98% of usage... Ok ,
If so of what you said ... i notice that a constant value of memory usage above 90 and since it never decrease , is it good like this ? Can i let the system do its job ?

Look forward to your reply.



Thanks !

 

[dialtonebone]

Treat it like an appliance - unless it alarms for memory you can safely ignore most of these values and alarms in VMWare.
Kyle's post above explains the whys.

 

[telklass]

Many Thanks Guys,

I will have to open a case for the below with AVAYA.


THanks !

 

[kyle555]

Your Solarwinds is probably just measuring SM as a linux server. Solarwinds can manage Java application servers too, but Avaya never opened up the management interfaces to them. In theory, if you had root, you could open the JMX management interfaces and have Solarwinds monitor that.

In fact, the JMX console was open in SMGR 1.0 and is closed now for obvious reasons - it's an appliance. You and I aren't Java developers that put our apps on a Java server. We're users of Avaya's apps.

https://downloads.avaya.com/elmodocs2/System_Manager/System_Manager_1_0_Troubleshooting_Guide.pdf

Session Manager does have alarming for memory, and it is based on it's internal Websphere and that's what the product alarms are based off of. Just because solarwinds got a CLI account and used it's canned approach to assessing system health doesn't mean you actually have a problem.

 

[telklass]

Hello Guys,

Same in Linux, i pasted a line of command on SM via console,and solarwinds clearly showed that memory cache has been cleaned up , something i could not see on SM in Alarm section,

@kyle555 ,you're right ,i think solarwind actually consider SM as Linux server .


Thanks !