Avaya sending email alerts

[camaro67]

Good Morning,
I'm new to the IP Office and I'm trying to setup our IP Office 500v2 rls.8.0 to send an email when tasks complete or fail ,I've been into the manuels and searched multiple sites but I still can not get this feature to work I've entered my mail settings into the VoicemailPro and the IP Office not sure what I'm missing at this point.

 

[sizbut]

IP Office Manager

1) System | SMTP tab - press F1

2) System | System Events tab - press F1

Stuck in a never ending cycle of file copying.

 

[camaro67]

Thank You Sizbut,
When I setup the SMTP settings the system said it could not merge the changes it had to do an immediate backup ,does an immediate save also reboot the system because??? the system said the changes will not work until a reboot.

 

[amriddle01]

Correct, those settings do need a reboot to take effect

 

[camaro67]

Ok so I understand correctly an immediate save will also perform a reboot of the system, then my new changes will take affect?

 

[amriddle01]

Yes, but if they're wrong it still wont work

FYI external email servers like GMail and Yahoo etc will not work...

 

[camaro67]

Do you now why?? I don't have a mail server on this network but i do have an Internet conncetion and I was hoping to use them as my smtp relay.

 

[amriddle01]

Because they require encryption which the system can't use. VM Pro can (on R9) for vm to email, but not the system for alarms etc

 

[smokinjoe2938]

correction yes you can use gmail or yahoo with a program called stunnel,

http://www.stunnel.org

How to setup voicemail to email using Gmail accounts
faq940-7521
Posted: 13 Oct 11

Not sure if this is helpful at all, or if someone else has already found another way, but I've managed to get vm to email working from an embedded system using a Gmail account.

All that was required was a bit of software called Stunnel and a few extra minutes to configure. The software basically accepts an email from the IP Office and adds SSL to it before allowing the connection to the Gmail server . The software is freely available from:

http://www.stunnel.org/

In the IP Office, set the SMTP server to be the IP address of the PC running Stunnel, and set the port to something free. (I used 8111) Set the send from address as the gmail account you wish to send from. Tick Server Req's Auth and enter the Gmail account login and password.

Configure your user email settings as required and install Stunnel on the PC with the IP address as defined earlier.

When installing the software, a command prompt will ask for some location details - I just entered localhost for the server name and junk data for location information.

Once its installed, you will need to run it and right click its icon in the system tray. Then click on edit stunnel.conf.

Find the section titled [gmail-smtp] and delete the semicolons ( from the start of each line. Then change the port number at the end of the loopback address to whatever you set as the smtp port in the IP Office.

Should look like:

[gmail-smtp]
client = yes
accept = 127.0.0.1:8111
connect = smtp.gmail.com:465

Save the file and then click back on the icon like earlier and this time select reload stunnel.conf

Now just test by leaving a voicemail for a user. I watched the email leave the system using monitor and also watched the log window for Stunnel which can be access by clicking on the icon.

Hopefully this is helpful for some of you. Let me know if you have any problems and I'll help if I can.


acss sme acis sme acss cm 5.2.1 acss cm and cmm acss aura messaging.

 

[smokinjoe2938]

just used this for a recent install and it works great, they said it couldn't be done but it worked!

acss sme acis sme acss cm 5.2.1 acss cm and cmm acss aura messaging.

 

[camaro67]

thank you, i will give stunnel a try!!

 

[busster]

gmx.com has smtp servers that work great.

Setup one account, something like ip.office.voice.mail@gmx.com and use the same account for all of your IP Office vmail to email requirements.

Works great.

Clowns to the left of me, jokers to the right, here I am, stuck in the middle with you.