Avaya Modem Issue. 1

[Redavaya]

Hi,

Issue : When dialling a number using a Modem throughs a PRI line, it reaches the Far end modem and gets disconnected. Synchronisation is not happening. Tried by changing the analog port of modem and also by using a different modem.

Kindly let me know if there is any issue with the compression of data or do i need to make changes in configuration of the trunk.

CM - 6.2
Gateway - G450

Pls find the trace results..

LIST TRACE

time data

18:54:19 TRACE STARTED 05/17/2013 CM Release String cold-02.0.823.0-20001
18:55:40 active station 13605 cid 0x186f
18:55:47 short inter-digit delay due to overlapping entries cid 0x186f
18:55:47 dial 90041414420946# route:ARS
18:55:47 term trunk-group 10 cid 0x186f
18:55:47 G729A ssff ps:20 - IGC created
rgn:1 [10.215.1.22]:2128 (GW2)
rgn:1 [10.215.1.24]:2136 (GW4)
18:55:47 xoip options: fax:Relay modemff tty:US (igc)
xoip ip: [10.215.1.22]:2128
18:55:47 xoip options: fax:Relay modemff tty:US (igc)
xoip ip: [10.215.1.24]:2136
18:55:47 dial 90041414420946# route:ARS
18:55:47 route-pattern 12 preference 1 location 1/ALL cid 0x186f
18:55:47 seize trunk-group 10 member 1 cid 0x186f



list trace previous Page 2

LIST TRACE

time data
18:55:47 Setup digits 0041414420946
18:55:47 Calling Number & Name 225147500 Schindler Lab
18:55:48 Proceed trunk-group 10 member 1 cid 0x186f
18:55:54 Alert trunk-group 10 member 1 cid 0x186f
18:55:55 active trunk-group 10 member 1 cid 0x186f
VOIP data from: [10.215.1.22]:2128
18:55:58 Jitter:0 0 0 0 0 0 0 0 0 0: Buff:21 WC:11 Avg:0
18:55:58 Pkloss:0 0 0 0 0 0 0 0 0 0: Oofo:0 WC:0 Avg:0
VOIP data from: [10.215.1.24]:2136
18:55:59 Jitter:0 0 0 0 0 0 0 0 0 0: Buff:12 WC:10 Avg:0
18:55:59 Pkloss:0 0 0 0 0 0 0 0 0 0: Oofo:0 WC:0 Avg:0
18:56:00 Start Fax Relay aux:none tone:CED (igc) uid:0x5023d
From voip: [10.215.1.24]:2136
18:56:00 Start Fax Relay aux:none tone:none (igc) uid:0x9437
From voip: [10.215.1.22]:2128
VOIP data from: [10.215.1.22]:2128



list trace previous

LIST TRACE

time data
18:56:07 Jitter:0 0 0 0 0 0 0 0 0 0: Buff:15 WC:11 Avg:0
18:56:07 Pkloss:0 0 0 0 0 0 0 0 0 0: Oofo:0 WC:0 Avg:0
VOIP data from: [10.215.1.24]:2136
18:56:07 Jitter:0 0 0 0 0 0 0 0 0 0: Buff:12 WC:10 Avg:0
18:56:07 Pkloss:0 0 0 0 0 0 0 0 0 0: Oofo:0 WC:0 Avg:0
18:56:13 idle trunk-group 10 member 1 cid 0x186f
18:56:54 TRACE COMPLETE station 13605 cid 0x0

 

[mattKnight]

1) Don't use G729!

2) Change the type of analogue station from auto to modem



Take Care

Matt
I have always wished that my computer would be as easy to use as my telephone.
My wish has come true. I no longer know how to use my telephone.

 

[Redavaya]

Thank you