Avaya IP Office 500 v2 and Avaya 9630 IP Phone Setup 1

[Xfmpcx]

I have avaya an ip office 500 v2 with 8.1 software installed.
I have the essential edition license installed as well.

I am trying to add an avaya 9630g IP phone to the system. I am trying to get it to work on the LAN.
I gave the phone a static IP address and can ping it. I can login with the craft password 27238 and change any settings if necessary.

I am unsure of the steps I should take to get the phone on the system.
Does anyone have a knowledge base article or a good how to available to walk me through the setup?

 

[phoneguy610]

Well lets start with this, do you have the ip endpoint lic?

ddcommllc.com
Avaya/Toshiba/SyntelSolutions

ACIS

"Will work for stars

 

[amriddle01]

You also need a VCM card in the system and an extn and user creating



"No problem monkey socks

 

[Xfmpcx]

The phone system has a combo card which has the VCM part of it covered. I believe the essential edition, IP office 8.1 now includes 4 remote workers. If I need an endpoint license I will happily buy one.
I created an h323 extension. A new user looks like it was created automatically, "NoUser."
I found this information on the web...

Up to four people can work from anywhere with just an Internet connection and an Avaya 9600 series IP Phone

 

[intrigrant]

Boot the phone and press * to configure the phone when the message "press * to program" appears
Enter the following data ( not necesserely in this order )
1 IP Address : set the phone IP Address
2 Gateway : set the IP Address of the local gateway or the IP Address of the IP Office if in local subnet
3 Mask : set the mask for the subnet, typically 255.255.255.0
4 CallSrv address : set the IP Office IP address
5 FileSrv address : set the IP Office address
6 VLAN : if not used press # or the VLAN number
7 802.1Q : press #

Phone will reboot when finished, sit and wait until the message "Enter extn:" appears, now enter the extension/user number pre-configured in Manager.
If all is well then the phone is registered and you can call your beloved or you get one of the following:
Extension in use, press # to logon : if this appears and you cannot logon then the extension number is configured on a hardware port, erase the number on the hardware port and try again
Not licensed : you have no Avaya IP Endpoint license in your system and you cannot use the phone
Finding router : go back to step 2 and enter the ip address of the ip office
Anything else : read the 9600 LAN Admin guide ( use google )


Know your product and become a Pro

 

[phoneguy610]

I'll give you a star for that intrigrant

ddcommllc.com
Avaya/Toshiba/SyntelSolutions

ACIS

"Will work for stars

 

[Xfmpcx]

I while try that on monday. Thanks

 

[Xfmpcx]

I apologize for the delay. I had a 9630G and I could not find the call srv and file srv address settings I found a regular 9630 phone that phone has those settings and as such I set the settings and sure enough the phone synced with the phone system. I got an error valid license needed emergency phone calls only but it worked..

I ordered a vcm32 card and I believe the card comes with 12 endpoint licenses which I need for all ip phones.

I will keep looking for the 9630g settings.
Thanks for the help.

 

[tlpeter]

Why did you buy a VCM32?
An IP endpoint license is much cheaper.

BAZINGA!

I'm not insane, my mother had me tested!