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Avaya Intuity Audix LX - change message order

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jlillie

IS-IT--Management
Jan 24, 2011
3
US
Hello

Can anyone help me figure out how to change the order in which voicemail messages are played back from my Avaya Intuity Audix LX? We would like for the newest left message to play first.

Thank you
 
log into the LX.
'cha sub xxxxx'
go to second page.
change incoming mailbox to lifo (last in first out) instead of fifo (first in first out).
i don't believe there is any one system config setting that will change it system wide but i could be incorrect.
 
Thank you very much, I think this did the trick! If anyone knows of a system wide setting I can change for this I would be interested. Thanks again!
 
There is no real system wide setting.
But you can create a Class of Service and chage page 2.
change cos xxx
On Page 2, chang the the Incoming Mailbox order to lifo.
 
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