Dear Support,
I am having below Avaya Product
Avaya IP Office 500 V2 – 2012 & Avaya Contact Store (Powered by Vernit Systems)
Now calls are recording fine. I just installed this new contact store, earlier call recording folder was almost 5 GB. After installing the new version of ctontact store, i map the same folder d:\AvayaCallRecording on the same local server. But last week i thought why to keep the old calls.
So i deleted the old calls except last 2 months.
Now recording is working fine but in Alarms & Events Section of my Contct store login at : I find this msg till the day i deleted the old calls.
"One or more configuration history records have been altered"
I scare is there any problem of this message or any step i should to take to solve this problem.
Regards,
Teja, Abu Dhabi, UAE
I am having below Avaya Product
Avaya IP Office 500 V2 – 2012 & Avaya Contact Store (Powered by Vernit Systems)
Now calls are recording fine. I just installed this new contact store, earlier call recording folder was almost 5 GB. After installing the new version of ctontact store, i map the same folder d:\AvayaCallRecording on the same local server. But last week i thought why to keep the old calls.
So i deleted the old calls except last 2 months.
Now recording is working fine but in Alarms & Events Section of my Contct store login at : I find this msg till the day i deleted the old calls.
"One or more configuration history records have been altered"
I scare is there any problem of this message or any step i should to take to solve this problem.
Regards,
Teja, Abu Dhabi, UAE