Avaya and Panasonic

[trinetintl]

I can't believe I am asking this questions but I tried every conceivable way to sold a complete phone system but the customer insist in doing a slow migration from a Panasonic key system to an IPO 500 V2 and now I need to engineer something that works with both systems.

This particular site will be interconnecting its new IPO to a remote IPO via the internet using a couple of Juniper routers and a point to point VPN tunnel. The new IPO is very basic to start and it is going to include only one combo card. Basically my plan is to connect one or two of the analog trunks (CO's) from the Panasonic to the analog extensions on the new IPO. What I am expecting is going to happen is that if somebody selects one of the CO's buttons that is connected to the IPO they will get the IPO internal dial tone and from there they can dial an extension to the remote IPO or dial a 9 to make a call using one of the remote IPO local lines. Now, if everything works as planned and if somebody from the remote IPO dials one of the analog extension I am hoping that the CO's connected to that extension will ring and anybody with that CO assigned to their Panasonic extension will be able to pick up the call. They were going to try something similar to this with Multitech but I sold them on the IP Office, hope I can deliver, eventually they were planning to switch, why not start right now, correct?

Do I need to get back to the design drawing board? Any feed back will be greatly appreciated....!

Thanks,


RE

http://www.trinet-intl.com

APSS - SME
ACIS - SME

 

[IPGuru]

I can't see any problem in piggy backing like this (Have done similar way back in the past) although personally I wouldn't bother with Dial 9 access on the IPO ( Unless you are in the states where the telephone network is not as good as ours )

if the Panasonic supports has any ISDN trunks fitted then you would be able to pass DDI information from the IPO & make calls from the various systems even cleaner.

A Maintenance contract is essential, not a Luxury.
Do things on the cheap & it will cost you dear

 

[trinetintl]

Thanks IPGuru....!

RE

http://www.trinet-intl.com

APSS - SME
ACIS - SME

 

[mattKnight]

Make sure that you set up disconnection supervision on the IPO -> panasonic link. (Set the IOPO port to IVR and the Panasonic to loop-drop disconnect and test thoroughly)

Take Care

Matt
I have always wished that my computer would be as easy to use as my telephone.
My wish has come true. I no longer know how to use my telephone.

 

[trinetintl]

Thanks everybody..!

RE

http://www.trinet-intl.com

APSS - SME
ACIS - SME

 

[RafaelGrande]

Something i´ve manage recently was to connect a IPO500 V2 R8 to a Cisco CallManager 3.0 through H323 trunks.

I had an strange issue when calls from Callmanager got mute and droped. Resolved that sending all calls from CallManager to Voicemail Pro and redirecring them back. Working fine untill now...

This client have something like 20 sites to slowly migrate to IPO´s...

 

[amriddle01]

People often go from call manager to IPO, did one myself just last month

 

[trinetintl]

In your experience, what is it that customer finds appealing about IPO vs Call Manager...I had the opposite experience a customer migrating from IPO to Call Manager and a customer that decided to stay with Mitel but now on IP.

RE

http://www.trinet-intl.com

APSS - SME
ACIS - SME