Avaya 6416D+ 1

[adh111681]

Have a definity G3V6. Just got in a 6416D+ and programmed keys 9 and higher as autodial buttons. No button higher than 8 works. Tried a differnt phone same results. Help

 

[bobdigital]

Did you change the st type to 6416D+?

 

[eseibert]

Are you using the autodial button or the personal list for these?

 

[adh111681]

Yes it is programmed as a 6416D+ and the key is programmed for autodial.

 

[lopes1211]

Probably a defective set. If you had a newer PBX you could troubleshoot a little farther. I had the same issue and "status station" showed "Administered Type: 6416D+, Connected Type: 6408D+". It was like the phone had the wrong chip in it.

-CL

 

[adh111681]

I've tried it on multiple phones and they all do the same thing, so I don't think it's the set. Are there any other suggestions?

 

[definityman]

You can try to type the command "display alias station".
Should be, if someone has managed the PBX before you,that the 6416d+ as been associated to alias station 6408d+.
If so, in the screen you should have a column named "alias set type" and in the next one "supported set type".




Hope this helps

 

[schupp]

What was your station before?
What is the make and vintage of the circuit pack?