Autochanger

[abirossabil]

I had one autochanger and I just purchased the second one.
I updated legato license from 1-8 to 1-16 and confirmed the key to be correct.
My Quantum ATL superloader sees the second autochanger and shows the 16 tapes but legato networker isn't and gives an NSR jukebox error when I try to change the labels.
Can someone please help??
Thank you

Kam

 

[Serbtastic]

Did you run jbconfig?

 

[abirossabil]

Yes, I tried that and I ger a message stating that all the jukeboxes connected are already configured and there is no new jukeboxes found.

 

[LGTObug]

Hello

Open your Networker Administrator GUI and delete the Autochange/Jukebox in it. After this run "jbconfig" from commandline again to reconfigure your Jukebox with the new/added devices.

 

[abirossabil]

I followed your recommendation but the new jukebox comes up also with 1-8
Do I need to set up a second Jukebox with a different name?
Thank you.

 

[TDun]

If it is a 2nd jukebox, don't you need a 2nd jukebox license?

 

[wallace88]

How many robot arms do you have? This number tells me how many jukeboxes there are, according to NetWorker.

I suspect that you only have one jukebox, and you essentially added 8 more slots to your j/b.

When you run jbconfig, it contacts the j/b to find out how many slots and tape devices are in the autochanger. Therefore, if it only says there are 8 slots, then it is the autochanger that is giving us that information.

Therefore, I suspect that there is something on your autochanger that needs to be configured so that it will report a total of 16 slots.

 

[605]

If you did not add a second AC but extended your existing one, you have to make sure that 16 slots are reported. On older systems this could even mean that you need to install another jukebox firmware as well - younger types usually just need their parameteres to be adjusted.

If this is a second jukebox, you need a second license. You must also ensure that each jukebox configuration has the correct license. If not NW might assign a large license to the first but small jukebox and would then claim that the next license is too small for the second one. The best way to do this is as follows:
- install the first jukebox
- enter the correct license
- repeat the sequence for each other jukebox.



Also, as this was never mentioned: If you install the jukebox at a remote Storage Node, you must run jbconfig at that host. Make sure that you have the NW Admin rights as the software will finally update the resource files on the NW server. Of course you then need a Storage Node license (and maybe others) as well.