Just had a nightmare of a time figuring out why a J169 phone wouldn't register with an IPO. It seems as if DHCP opt 242 only fights half the battle if your phone is on a separate subnet from your IPO. I had to go on site and A. enable manual SIP proxy and B. enter the IP address of the PBX as the SIP proxy and then enable TCP vs TLS.
I have a 500V2 on version 11 here in our lab with a J169 and all I had to do was dump the J series firmware on the SD card and the phone worked perfectly. Never had to do anything other than DHCP option 242, granted this test environment is a flat network.
People with J series phones, are you still relying on Option 242? Is there a way to push the SIP proxy address to the phone automatically as well?
I have a 500V2 on version 11 here in our lab with a J169 and all I had to do was dump the J series firmware on the SD card and the phone worked perfectly. Never had to do anything other than DHCP option 242, granted this test environment is a flat network.
People with J series phones, are you still relying on Option 242? Is there a way to push the SIP proxy address to the phone automatically as well?