auto-attendant shows "system blocked"

[azrael2000]

Hi All.

I have run into an issue where a customer tells me that their auto-attendant is showing "system-blocked" when trying to access their callpilot.

I have never encountered this before and can't seem to find it in any of my manuals or in a google search.

Has anyone run into this before, and knows of a possible solution?

Regards

 

[ironhorse17]

Never seen that prompt either, does any other F98X work?

 

[ironhorse17]

Can they access with a browser?

 

[norstarboy125]

Are they seeing this prompt via telset programming or GUI?

Jeremy J. Carter
Charm City Communications

http://www.charmcitycommunications.com

Norstar. BCM. CS1000 Programmer

 

[Sam173]

is this simply when they log into the call pilot or are they trying to make changes when the CCR Tree is active, if it's this case, they must deactivate the Tree in Auto Attendant.