auto attendant greeting

[kglynn]

When i setup an auto attendant and change the greeting,
set it active for all calls, I still get the default
greeting which says " The person you are trying to reach is
not available please enter touchtones again..." when you reenter the extension with the # you then hear the greeting
which i created. Does anyone know why this is happening and how to make this go directly to the greeting that i created?


Thanks
Kglynn

 

[clausen]

Don't forget to record a name also. I would also do a "display admin" and see if the administrator's log would provide clues. Hope this helps

Thanks

Chris

 

[kglynn]

Thanks for your reply.

I rebooted the system and it seems to be working
now.