Audix - open more than 1 mailbox

[jasiek]

One of our customers has a specific requirements with Definity Audix. He would like record one message simultanously to more than one mailbox. It is possible?

Jan

 

[ctr999]

If you mean leaving the same message for multiple people, yes you can do that.

For one-time situations, when you press option 1 from the main menu to record messages, and you have finished the message, you can address the message to multiple people.

If it is something that is done on a regular basis to a set group of people, you can go into option 5 from the main menu to create/administer mailing lists. You need to make sure the subscriber is set up to do mailing lists. I believe that is on the second page of the subscriber setup. You can then use that mailing list after you have recorded a message from option 1 instead of entering each extension.

Personally, I find Audix mailing lists a little cumbersome to maintain and use. I prefer email for that type of communication.

Hope that helps.

 

[jasiek]

Thanks, but I looking for solution that looks like:
Person who is calling from outside of Definity living simple messages on mailbox. I need have this message on more than one mailbox automatically.

Jan

 

[Bobg1]

You can set up what is called a broadcast mailbox. Which
links a message to multiple mailboxes.
I'm not sure if this will do what you are looking for though.
Can you be more specific as to what you want to accomplish?

 

[ctr999]

I am not sure you can have a message someone leaves in a specific mailbox go to other mailboxes without some caller or user intervention.

What if you set up one mailbox with outcalling to a pager? I believe you can get pagers that allow you to call one number and it will page multiple people, group page.