Attendant - time of day routing

[ktripp]

Is it possible to route the attendant on a time of day routing to another extension? I have looked at the attendant/console and it does not contain a cov path. I have a G3SiV8. Thanks in advance.
PS. I don't have vectoring.

 

[vaoldschl]

If it's the same place all the time you could do it with night service, assign a night service destination on the trunk form and for the listed directory number and then give the console a night service button. It's not automatic like coverage but they can turn it off and on at will as opposed to just at specific times.

 

[ktripp]

We already use the nightline for night service, just wanted to make it automated based on time of day for someone to take calls from the attendant.

 

[PBX]

Hi
You could try this, not sure if it is what you are after:

If you have Coverage Time-of-day (add cov tim 1) then you can assign your main/attendant number as an exported station with cover path set to t1 etc.

In Add Cover Time 1 setup the times you want calls to go to another cover path e.g.

cover path 100 (point 1 attd) 00:00-12:00
cover path 200 (point 1 extension xxxx) 12:00-13:00
cover path 100 (point 1 attd) 13:00-00:00

This should work for a DDI attd extension number but will not work for DID intercept treament and Attd FAC.

Hope this helps

Good luck

PBX