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attendant redirect

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stefanog65

IS-IT--Management
Jul 29, 2002
145
US
i have a opt 61 with 2250 console. headcount has reduced employees. no receptionist. I now want any '0' calls dialed from within the building from the sets to go to 5707.

my current setup is:
REQ: prt
TYPE: att
TYPE ATT_DATA
CUST 0

TYPE ATT_DATA
CUST 00
OPT AHD BIND BIXA BLA
DNX IC1 ITG IDP XLF XBL
FKA MWUD LOD
REA SYA
ATDN 0
NCOS 3
CWUP YES
CWCL 2 3
CWTM 10 14
CWBZ YES YES
MATT NO
RTIM 30 30 30
ATIM 0
SPVC 00
SBLF NO
RTSA RSAD
SACP NO
ABDN NO
IRFR NO
XRFR NO
ICI 00 LD0
ICI 01 LD1
ICI 02 RLL
ICI 03 DL0
ICI 04 INT
ICI 05
ICI 06
ICI 07
ICI 08
ICI 09
RICI


any help please
 
go to ld 15, chg nit1 to 5707, put the console in nites and leave it there.
 
or change the atdn to a vacant dn, make 0 a maxp 1 acd, ncfw to 5707.. now when i dial 0 it hits 5707 and i can use that with or without the nite data change

john poole
bellsouth business
columbia,sc
 
will that take care of all internal calls to 0 operator (attend station) during the day to 5707
 
i need to rephrase myself. I wont to blow up the 2250, get rid of it, kill it, throw it out the window. :) I dont want the 2250 console in my programming. The boss doesnt want to be in nite mode. just normal day mode. We just want to assign the zero out to certain extension
 
Then Do as johnpoole said to do, then you can get rid of the console.
 
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