ATT AODN fwd to VM

[Commwell]

I am picking up where someone left off, and need to set up an attendant overflow, then to voice mail. I have the overflow working, but the forward to Vm on the overflow DN is not working. I can post the PRT of ATT & the DN's
Option 11
AODN 547
547 has hunt 400 AND a key showing CFW 4 400

 

[GHTROUT]

You can post them, but you have not done so, yet. You could also try these settings on the phone that is 547 (some you've already done)

HUNT 400
FDN 400
CLS HTA FNA SFA

(the SFA is "just in case" and will have no detrimental effect if it does not apply)

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[Commwell]

I have those in place. If I call the DN 547 directly, it goes to VM (400). If it rolls to it as the AODN from the console, it rings about 8 times & returns to the menu from where it originated. DID to voice service, CL option 1 to Attendant (190) LDN. console rings, overflows to 547, reverts to voice service.