ATAPI Issue? Something else?

[KiloZ]

Hi guys,
I have a computer that is experiencing some problems with two CD-type drives. One of the drives is a DvD drive (Pioneer 105) and the other is a CD burner. Both drives act as regular CD-ROMs fine (they read data); but the DvD drive doesn't play DvDs and the CD burner doesn't burn CD-Rs or RWs (which is what it is designed for). Inparticular, whenever a DvD disk is placed into the DvD drive the disk spins up (indicated by the green light on the front of the drive) but then it spits the disk out without attempting to play it. Considering that both drives are each having a problem I was wondering if they have a common cause.
In attempting to fix the problem I successfully flashed my BIOS. My assumtion is that the ATA/ATAPI drivers get updated as well. Is this correct?
When I check the Device Manager all items seems to check out fine. Also, there doesn't seem to be any issues with the VIA Bus MAster IDE Controller.

Am I missing something? Any help would be appreciated!

Thank you!

All great accomplishments were once considered impossible.

 

[franklin97355]

What software are you using to play the DVDs?

 

[KiloZ]

WinDvD 2000 - it came bundled with the motherboard's (ABIT) cd-rom.

All great accomplishments were once considered impossible.

 

[KiloZ]

Do you think that there might be a single common problem that is preventing the drives from functioning properly? Possibly a motherboard driver problem?

Also, here are some of the system's specs:
OS = Windows XP Pro w/ Service Pack 1

Processor(s)
Model : AMD Duron(tm) processor
Speed : 900MHz
Model Number : 900 (estimated)
Performance Rating : PR1197 (estimated)
Type : Standard
L2 On-board Cache : 64kB ECC synchronous write-back

System Mainboard
Bus(es) : ISA AGP PCI USB FireWire/1394 SMBus/i2c
MP Support : No
System BIOS : Award Software International, Inc. 6.00 PG
System Mainboard : <

http://www.abit.com.tw>

8363-686A(KT7[A][-RAID],KT7E)
System Chipset : Abit Computer Corp KT7A Mainboard System Controller
Front Side Bus Speed : 2x 100MHz (200MHz data rate)
Installed Memory : 512MB SDRAM
Memory Bus Speed : 1x 100MHz (100MHz data rate)

Video System
Monitor/Panel : Plug and Play Monitor
Adapter : NVIDIA GeForce2 MX/MX 400

Physical Storage Devices
Removable Drive : Floppy disk drive
Disk Drive : QUANTUM FIREBALLP LM20.5
Disk Drive : WDC WD1200JB-00CRA0
CD-ROM/DVD : OPTORITE CD-RW CW4002
CD-ROM/DVD : PIONEER DVD-ROM DVD-105

Logical Storage Devices
1.44MB 3.5" (A : N/A
Hard Disk (C : 19.1GB (14.4GB, 75% Free) (NTFS)
Hard Disk (D : 55.9GB (27.4GB, 49% Free) (FAT32)
Hard Disk (E : 55.9GB (19.6GB, 35% Free) (FAT32)
CD-ROM/DVD (H : N/A
CD-ROM/DVD (I : N/A

Peripherals
Serial/Parallel Port(s) : 2 COM / 1 LPT
USB Controller/Hub : VIA Rev 5 or later USB Universal Host Controller
USB Controller/Hub : VIA Rev 5 or later USB Universal Host Controller
USB Controller/Hub : USB Root Hub
USB Controller/Hub : USB Root Hub
FireWire/1394 Controller : OHCI Compliant IEEE 1394 Host Controller

MultiMedia Device(s)
Device : Creative SB Audigy
Device : Creative Game Port

Operating System(s)
Windows System : Microsoft Windows XP Professional Ver 5.01.2600 Service Pack 1


All great accomplishments were once considered impossible.

 

[mainegeek]

KiloZ,

Logical Storage Devices
1.44MB 3.5" (A : N/A
Hard Disk (C : 19.1GB (14.4GB, 75% Free) (NTFS)
Hard Disk (D : 55.9GB (27.4GB, 49% Free) (FAT32)
Hard Disk (E : 55.9GB (19.6GB, 35% Free) (FAT32)
CD-ROM/DVD (H : N/A
CD-ROM/DVD (I : N/A


Where are F: and G: in this mix?

 

[KiloZ]

Wow - ya know, that is a good question. I hadn't noticed that before. Hmmmm...? I wonder if this has something to do with it?

 

[KiloZ]

Ok - I did a "scan for hardware change" and after doing this the OS automatically reordered the drives appropriately; to F: and G:. The problems continue however.

Could this be a simple driver issue?

I don't have the original installation disks that came with each drive but I can download them I suppose.

All great accomplishments were once considered impossible.