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Area Code Restrictions?
- Thread starter rbender77
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Is it just 630? Are you using LCR? Do you have a route for 630 in LCR? When you say that they can't dial 630, what is happening? Is it allowing them to complete the dialing process, or are they getting a ROT or something before they finish dialing? On a dTerm, does it show anything (like "Restrict", etc.?)
Just my 2¢
-Cole's Law: Shredded cabbage
--Greg
Just my 2¢
-Cole's Law: Shredded cabbage
--Greg
- Thread starter
- #4
Ya, it's only happening with the 630 area code. I tried calling many other out of state number and had no problems. As I'm dialing the number I'll finish with the area code and then I'll get the busy signal. Restrict is showing on the LCD screen. What's an LCR?
OzzieGeorge
Programmer
LCR stands for Least Cost Routing. It is a means of allowing the PABX to analyse the number you are dialling and route it by pre programmed means to get it to the destination by the best (often least cost) route possible. So if you have two systems with private tie lines between them and someone dials the full national number of an extension on the other system, the software will strip the line access code from it and all bar the extension number and then send it down the tie line (the least cost route) however if the tie line is busy and the ISDN is the next choice it will access those lines and dial the full number. Likewise if the ISDN is all busy it will choose the next best and so on till it runs out of choices.
what this means to you is that 630 possibly doesn't have options to go to in the LCR or it only has limited options and those aren't currently available (possibly due to faults).
Fixing this is complicated as LCR is one of the most complicated areas of programming on the system. To start with you have to check command 200 for your line access code which is probably 9 (it's 0 here) so cmd 200 de 9 de will get you something between A126 and A129. Next you need cmd 8AA000 de then if it was A126 you enter 0, A127 enter 1 etc then de. this should come back with a 4 digit number beginning with a 4. The next command is 8A4XXX (the 4digit number you just got)de then the access code (630) de.
Now this is where I have to stop as it gets more complicated from here on in. One thing you can do is, do the same but enter a code that works the way you want then de and see what it is set to then change the setting for 630 to the same and see how you go on but there are other factors that you go through from here which complicate things further. It can be tennanted or you may want different route priorities so it makes it hard to give general advice from this point. You can even have different time of day patterns set to numbers to take in peak charging times. If you want deeper advice you will have to post back here the results you get and even then further questions will be necessary.
I know this probably complicates things more than you wanted but LCR is not easy, it is however worth learning as you can really take control of your bills through this by learning how to send carrier override codes when different carriers have cheap deals on.
Hope this helps.
what this means to you is that 630 possibly doesn't have options to go to in the LCR or it only has limited options and those aren't currently available (possibly due to faults).
Fixing this is complicated as LCR is one of the most complicated areas of programming on the system. To start with you have to check command 200 for your line access code which is probably 9 (it's 0 here) so cmd 200 de 9 de will get you something between A126 and A129. Next you need cmd 8AA000 de then if it was A126 you enter 0, A127 enter 1 etc then de. this should come back with a 4 digit number beginning with a 4. The next command is 8A4XXX (the 4digit number you just got)de then the access code (630) de.
Now this is where I have to stop as it gets more complicated from here on in. One thing you can do is, do the same but enter a code that works the way you want then de and see what it is set to then change the setting for 630 to the same and see how you go on but there are other factors that you go through from here which complicate things further. It can be tennanted or you may want different route priorities so it makes it hard to give general advice from this point. You can even have different time of day patterns set to numbers to take in peak charging times. If you want deeper advice you will have to post back here the results you get and even then further questions will be necessary.
I know this probably complicates things more than you wanted but LCR is not easy, it is however worth learning as you can really take control of your bills through this by learning how to send carrier override codes when different carriers have cheap deals on.
Hope this helps.
OzzieGeorge
Programmer
I should have said CMD 8A is the base command to look for in the manual if you have one. However just to complicate things 8AA000 is the last entry in the section and from ten on you jump backwards through the section until you get past cmd 8A0xxx as then you go forwards in the book to 8A5xxx and then 8A9xxx. One other thing is, it is possible in Cmd 200 to find that 9 (or whatever your access code is) takes you elsewhere than A12X. anything other than those previously stated or an entry of 3XX probably excludes LCR. A setting of 300-323 takes you to a tennant block setting as per Cmd 23YY. If you find yourself in this cul de sac then post back details and we will try to help.
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OzzieGeorge:
Yeah... I remember having to tutor several of my fellow students at NEC on LCR... although our instructor was pretty good at explaining it... I ended up making a flow-chart of everything that had to be done.
Just my 2¢
-Cole's Law: Shredded cabbage
--Greg
Yeah... I remember having to tutor several of my fellow students at NEC on LCR... although our instructor was pretty good at explaining it... I ended up making a flow-chart of everything that had to be done.
Just my 2¢
-Cole's Law: Shredded cabbage
--Greg
- Thread starter
- #8
OzzieGeorge
Programmer
It depends on where you are having problems and what those problems are......
One site may have this allowed but by what route? this is why I said it is complicated. Provisions may have been made at one or more sites and at others they may have been pointed to a site that does have provisions instead of going out over thier own connections! LCR is a hard subject to explain via the internet, I am currently trying to explain to a user who wants to allow calls to a number of international destinations, how this is done (on another forum). The thing is that in order to deal with the amount of flexibility there is in the marketplace, LCR has to be just as flexible and that makes it a minefield when trying to guide someone through it remotely.
Unfortunately I would strongly suggest the employment of a local tech to help with this. If that is not a possibility I will (although reluctantly) try to guide you through this but being honest it would be at your own risk.
What's more the first question I would ask is precisely what GRH959 asked but in view of the fact that you have multiple sites the question would be expanded to ask what do you get at each site!
One site may have this allowed but by what route? this is why I said it is complicated. Provisions may have been made at one or more sites and at others they may have been pointed to a site that does have provisions instead of going out over thier own connections! LCR is a hard subject to explain via the internet, I am currently trying to explain to a user who wants to allow calls to a number of international destinations, how this is done (on another forum). The thing is that in order to deal with the amount of flexibility there is in the marketplace, LCR has to be just as flexible and that makes it a minefield when trying to guide someone through it remotely.
Unfortunately I would strongly suggest the employment of a local tech to help with this. If that is not a possibility I will (although reluctantly) try to guide you through this but being honest it would be at your own risk.
What's more the first question I would ask is precisely what GRH959 asked but in view of the fact that you have multiple sites the question would be expanded to ask what do you get at each site!
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OzzieGeorge
Programmer
We can jump a step here. When you get the information GRH959 asked for it will be a 4 digit number beginning with a 4 eg 4xxx this means the next command you have to look at is 8A4xxx>630: Now if you get Assigned already after de then the code has to be longer (try 6300-9), if you get wrong then it has to be shorter(try 63). If you get it right you will get a four digit number. Get back to us with that for each site.
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I'm sorry. All but one of the sites had this
8A4005>1630:WRONG-
8A4005>163:0001-
8A4005>16 - Assigned Already
One site had
8A4005>1630:WRONG-
8A4005>163:NONE-
8A4005>16 - Assigned Already
It also had
8A0001>1:00140
8A0001>2:NONE-
8A0001>3:NONE-
All the other sites had something else for 2 and 3.
8A4005>1630:WRONG-
8A4005>163:0001-
8A4005>16 - Assigned Already
One site had
8A4005>1630:WRONG-
8A4005>163:NONE-
8A4005>16 - Assigned Already
It also had
8A0001>1:00140
8A0001>2:NONE-
8A0001>3:NONE-
All the other sites had something else for 2 and 3.
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