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Are you ready to pay Apple a licensing fee for using a coverage path?

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jimbojimbo

Vendor
Jul 2, 2002
1,082
US
Patent 20180146089 issued to Apple yesterday basically is coverage paths, send-all-calls, DND, and providing different coverage options. Things we've been doing for decades. Borders on the absurd.
 
At first blush I was going to disagree with you jimbojimbo because the patent appears to be related to the phone consulting with another application to determine call routing and automated responses. But then I realized AACC (and other applications) interact with phone systems and have been doing those exact things for a long time.

I don't think Apple's patent would hold up if they attempted to strong arm folks into paying licensing to do what we have been doing for years. Arguing prior use would be a strong defense.
 
I don't have time to read through the whole patent but it looks like they are patenting a "digital assistant" that can respond and react to incoming calls and texts if you are for example driving.
I don't see it as they have patented coverage paths and DND.

Although a lawyer can probably find an angle where they can sue everybody.

"Trying is the first step to failure..." - Homer
 
Seems speculative and not something I would worry about. Is there any news articles or sources showing that this could potentially cause trouble for the PBX world?

 
Avaya has made it perfectly clear this is something they will not respond to. Personally I don't have the time or inclination to file a 429.
 
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