Arcserve v11 - keeps crashing on exchange job

[learn2tech]

Can somebody help me with this.

I've reinstalled arcserve. Reinstalled arcserve exchange agent and recreated an exchange backup account.

There is nothing in the log - you can just see it listing through the exchange mailboxes it has backed up, then it crashes for no reason.

Thanks,

learn2tech

 

[TheFanatic]

Try disabling whatever antivirus software you have running and run a backup. It sounds like the agent is getting hosed by some other software on the box. I would start with the antivirus software first and then try some other things until you narrow it down to the program that is causing the conflict...Good luck....

 

[learn2tech]

Hi,

Thanks for your input. Turns out it was a corrupt "deleted items" folder in an exchange mailbox. Took days of investigation so hopefully this post will save somebody some time!

learn2tech

 

[ntinlin]

I used to get that problem ALL the time with Exchange 5.5 and AS6.61 but haven't had it at all with XC2003 and AS 11.1 thankfully.

It can indeed be a nightmare to track down.

Neill