Arcserve Database engine not starting

[aanyc]

I am not able to start the database engine. Any suggestions?

 

[SjrH]

Database could be corrupted, see davidmichael's FAQ-

http://www.tek-tips.com/faqs.cfm?spid=478&sfid=4386

SjrH - Data Security Storage & Availability Specialist

http://www.sjrh.co.uk

 

[aanyc]

I tried running the utilities but I could not get pass the username and password. Is there a default username and password?

 

[SjrH]

username admin, password secret

SjrH - Data Security Storage & Availability Specialist

http://www.sjrh.co.uk

 

[aanyc]

I tried that, did not work.

 

[SjrH]

What version of arcserve are you using? admin;secret is only for previous versions of arcserve. For Brightstor arcserve try casdb;secret

i.e - dbcheck -a -L casdb;admin;secret DBNAME


SjrH - Data Security Storage & Availability Specialist

http://www.sjrh.co.uk

 

[aanyc]

I am using arcserve 2000.

 

[aanyc]

At this point, I want to start a new database. How do I go about doing so?

 

[SjrH]

Go into the ARCserve Server Admin. Select Admin, Highlight the Database Engine tab and from the Operation menu select Initialize Database.

SjrH - Data Security Storage & Availability Specialist

http://www.sjrh.co.uk

 

[aanyc]

Can't intitalize the database because the engine does not start.

 

[tmaly]

do you get any message when you try to start the db service ?

 

[aanyc]

It does not return an error.

 

[Simonk1974]

I have seen this with arcserve stopping an engine but not starting - the situation I had was the DB engine was stuck on stopping under computer management -> services - the only way around this was to reboot the server - the problem I have is that I get an error "[CAT] Failed to login to ARCserveIT database.(EC=-2005)" after each backup - sometimes the backup job runs but I still get this error message - any help greatly appreciated

 

[s642736]

I'm having the same problem as aaync. No db engine start. No error in the log. It may be an uninstall and reinstall at this point. Any thoughts?

 

[oscargg73]

Hi everyone

I had this same problem last week, and running dbfix did not solve it. My ArcServe DB was Three GB big, so finally I stopped the dbfix and restored the DB. I restored the Database from an older tape set (Sep '03) that was half the size and I was able to start the database. After this I initialized the DB without problems.

HTH

Kind regards

Oscar Gil