Tek-Tips is the largest IT community on the Internet today!

Members share and learn making Tek-Tips Forums the best source of peer-reviewed technical information on the Internet!

  • Congratulations derfloh on being selected by the Tek-Tips community for having the most helpful posts in the forums last week. Way to Go!

Arcserve 2000 device problem

Status
Not open for further replies.

paulaero

Technical User
Joined
Feb 8, 2005
Messages
3
Location
GB
Running Arcserve 2000, backup failed and hung arcserve agent. backup device switched off and on , agent on remote server re-started.Then, backup device showed as disconnected. Re-scanned for tape devices in windows control panel/tape devices, now ok. However, all 10 slots of backup device showed as being configured in 1 group.(They should have been separate groups) Re-configured groups,but tapes appear to be mounted in wrong slots and backup fails saying connecting to media for ages,then eventually cannot open media. 1 slot shows updating, but no activity. Can anyone help - where can I download the instructions for arcserve device configuration
 
The documetation is on the CD in the docs directory.
ARCserve 2000 updates are here.

The manuals are also online at supportconnect.ca.com/

Powering down a library while leaving the server running is risky business. Best to power down the server, then the library, then power up the library, wait for the library to finish initializing, and then power up the server.

After that it might be necessary (but usually not)to run the Device Configuration utility.
 
Status
Not open for further replies.

Part and Inventory Search

Sponsor

Back
Top