Running Arcserve 2000, backup failed and hung arcserve agent. backup device switched off and on , agent on remote server re-started.Then, backup device showed as disconnected. Re-scanned for tape devices in windows control panel/tape devices, now ok. However, all 10 slots of backup device showed as being configured in 1 group.(They should have been separate groups) Re-configured groups,but tapes appear to be mounted in wrong slots and backup fails saying connecting to media for ages,then eventually cannot open media. 1 slot shows updating, but no activity. Can anyone help - where can I download the instructions for arcserve device configuration