Application not working properly in Execute mode

[Drakujii]

Hi,

On my Citrix server, all my applications are working properly except one. For an odd reason, the application works in Install mode, but not in Execute mode.

It gives me an error message not finding PSDODBC.DLL, but the weird thing is that the application doesn't need this file.

Thanks

 

[xs4citrix]

If the file is present on the server, copy it from c:\winnt\system32 to the users virtual windows directory (i thinks it something like c:\documents and settings\username\windows)
Does that work?

http://www.printingsupport.com

Free citrixprinting support

 

[Drakujii]

Thanks for the tip but it didn't work. It's always
pdsodbc.dll could not be found

 

[xs4citrix]

>Thanks for the tip but it didn't work. It's always
pdsodbc.dll could not be found

Even google does not come back with a referance on this file. Any idea where it comes from?

http://www.printingsupport.com

Free citrixprinting support

 

[Drakujii]

comes from Crystal Report.

 

[xs4citrix]

Can you try it with giving users write access to:
HKEY_LOCAL_MACHINE/Software/Seagate/crystal reports
(or whatever the key on your server is for the crystal software. This fixed it for another guy having problems with CR)

http://www.printingsupport.com

Free citrixprinting support

 

[Doswelk]

We were having problems with crystal reports the following fixed it for us (note although it states it was Seagate Info 7 we were using Crystal Reports 8.5):

<sup>&quot;Err Msg: &quot;PEExportTo: Missing or out-of-date DLL&quot; using Windows Terminal Server

The information in the article refers to:
Seagate Info 7


Applies to:

All versions
Windows NT Terminal Server
Exporting
Scheduling


Synopsis

In an environment in which the client components of Seagate Info are installed on Windows Terminal Server, users are unable to export any reports.

At schedule time, the report instances fail with the error message:

&quot;PEExportTo: Missing or out-of-date DLL&quot;

In the Info Report Designer, exporting fails with the error message:

&quot;No Export DLLs Found&quot;

What is causing this?

Solution

This error occurs because Windows Terminal Server uses the User Path Variable rather than the System Path Variable for clients.

By default, Crystal export DLLs are installed to the %systemroot%\Crystal directory (generally C:\Winnt\Crystal), which is NOT included in the User Path Variable. In a Terminal Server environment, each user will have their own User Path Variable making it difficult to update each user's Path Variable.

Therefore, the best solution is to copy the contents of the %systemroot%\Crystal directory to the Terminal Server's \System32 directory, which is generally <drive>:\Wtsrv\System32. Be certain to confirm the correct directory in your environment. With the DLLs in this directory, the User Path Variable will be able to locate them and exporting should be successful.

It is not necessary to delete the %systemroot%\Crystal directory. However, if you are only running Seagate Info client components on the Terminal Server, it should be safe to delete the directory. If you are running an Info Report Server or Info Agent on the same server, it will be necessary to leave the directory intact. If left intact, you will need to remember to update both directories in the event you replace any file in the directories.&quot;</sup>

 

[Drakujii]

Thanks for all the help guy,

we've found the problem, seams like every time we modify one of the programs file, the security modified itself on the server.

With the security back to normal, it works fine.

 

[sailesh999]

hello,

On my Citrix server, my back office application is not working properly. The application works in Install mode, but not in Execute mode.

when i preview i get a grey screen instead of a printout.

any ideas please

 

[Ogi]

Try copying the whole of the crystal directory from ?:\Winnt\Crystal to the Windows Directory as above like xs4citrix recommended!

Give that a whirl!

Cheers,
Carl.