Application error...

[gummy]

Hi all ...

Customer brought pc in this morning saying that it would not boot into windows...(stops at c:\ just after windows start-up screen appeared)

He then said it to be ok to format hdd cause he wanted win 98se installed rather than win95.

I formatted hdd (f-disked first) and afterbooting up with stiffy or win98 cd-rom and getting past the system test before windows start installing I get a :
---------------------------------------------------------
Applicatin Error

SUWIN caused a general protection fault in module user.exe at 000c:0b47
---------------------------------------------------------
and can't get any futher....

I have re-formatted again, set the bios to factory settings,and is currently stuck now.
Scandisk reports no errors on the hdd.
System specs:
celeron 400mhz
32 MB Ram
6 Gig hdd
used to run win 95

Thanks
Wessel

 

[Comtech]

Disable the BIOS virus checking.
Set "PnP OS Installed" to NO.
Set "Reset configuration data" to YES.
If you're not using com 1 and 2, disable them in BIOS.
Remove all peripheral cards except video.
Restart, reinstall windows.
Insert peripheral cards one at a time, with full restart in between.
Sell him another 64 meg of RAM! Cheers,
Jim
reboot@pcmech.com

http://members.cnx.net/reboot/

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