Tek-Tips is the largest IT community on the Internet today!

Members share and learn making Tek-Tips Forums the best source of peer-reviewed technical information on the Internet!

  • Congratulations Rhinorhino on being selected by the Tek-Tips community for having the most helpful posts in the forums last week. Way to Go!

Apple Mac website problem

Status
Not open for further replies.

gus121

Technical User
Joined
May 9, 2002
Messages
298
Location
GB
Have been told website i have inherited does not function properly on apple mac machines. Since I do not have an apple mac machine to test can any one out there help me.
Believe it must be a javascript compatibility error.

http:\\
bellow is copy of letter sent to me by customer:
Chaps I'm trying to buy an Imray chart of Mallorca but your site remains stuck on the listings page of the shop, when I click on the Imray section it simply refreshes the shop listing (which takes 3-4 minutes).

I'm on broadband, I've got no other windows or applications open and I'm on an Apple Mac. Any suggestions as I've been told I can't buy charts over the phone direct from the shop

thanks 4 your time

regards


Angus
 
I have a mac at home, so when I'm off work I'll check your problem, but outside of proprietary windows page transitions etc, I don't believe there are many (if any) javaScript issues specific to Mac OS (in fact, I find that my Mac machine handles page redrawing, DHTML, and scripting with less fuss than the Windows machines we use at work).
It might be something to do with your ASP, which I'm afraid I am not that knowledgable about. Anyway, I didn't see anything in your script files that was out of the ordinary.
Your writer doesn't state which browser he's using (although with broadband you might assume he's got something recent), but that may have more to do with the problem than his platform.
sundemon
 
thanks for your help sundeamon. It should not be as a result of the ASP as it is completly server side script and is processed on the server. the browser is sent html and javascript. So it must be as a result of the javascript or html not been compatible with mac browser. I think at least

thanks again

angus

Angus
 
gus121,
sorry it took so long, but i couldn't log on to tek tips for a few days.
The link your writer mentions works fine for me on my Mac in NS7 and IE5. Must be somthing else with his system.
cheers,
sundemon
 
thanks I solved the problem on the mac forum. thanks 4 your time.

Angus
 
Status
Not open for further replies.

Part and Inventory Search

Sponsor

Back
Top