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Anyone Running CA SCM? Quarantine Manager Broken 1

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btalon

Programmer
Dec 16, 2002
144
US
I'm running Computer Associates Secure Content Manager on a 2003 Server and a couple of days ago the Quarantine Mangaer quit working. The console is logging that it is sending the spam to the quarantine, but there are no emails in there. I have not been able to figure it out. The only thing that I do find is an error message in the event log:

The description for Event ID ( 258 ) in Source ( eTrust Common Services ) cannot be found. The local computer may not have the necessary registry information or message DLL files to display messages from a remote computer. You may be able to use the /AUXSOURCE= flag to retrieve this description; see Help and Support for details. The following information is part of the event: :SAF_E_1029, Write at end of file C:\Program Files\CA\SharedComponents\eTrust Common Services\SAF\ALPHA.eCCQmsObjSAF.saf failed, error = 9, Bad file descriptor!.

I fould the file that it is referring to, but not sure what the problem is with the file or what the file does exactly. I can't find any info on CA's support site.
Any help would be appreciated. Thanks.
 
Hey,
1. Stop all the eSCM Services...
2. Copy dunzip32.dll and dzip32.dll from eSCM\Common to eSCM\Bin folder
3. Create the following files in the eSCM\Bin folder, the files are...
DCollSrv.exe.local, QmgrSrv.exe.local and CRepSrv.exe.local
4. Restart the eSCM Services
Hope this helps!!!
Regards
Virusbaba - It's good to be back

baba counting starts now...........
 
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