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another dead cpu?

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kevmuldoon1

Technical User
Nov 17, 2002
16
US
I ordered an athlon xp 2000+ from a company only to find that it was dead on arrival. so they sent me a replacement cpu. the same thing happened!! i found this very hard to believe, so i tried the cpu on another motherboard just to make sure there wasnt something wrong with my setup. However, upon starting the computer, nothing happens. so the problem is clearly with the cpu. i just found it very odd that this company would send me 2 cpu's. has anyone heard of something like this happening before??? im gonna call them tomorrow to see whats up.
 
Almost impossible!
The odds on this happening to one user are extremely and I mean extremely low!
Sorry but I have to point the finger of suspician towards your system or the way you are fitting the CPU heatsink on the processor, are you sure the heatsink wasn't fitted 180degrees out? cut out in the base of the heatsink needs to be fitted over the "socket A writing" and with heatsink paste.
Forgive me if I am wrong. Martin Please let members know if there advice has helped any.
 
Yes, of course i made sure the heatsink was properly on, and some quality arctic silver 2 paste applied. I know what you mean by having the heatsink backwards, but it definitely wasnt. I just swapped out the cpu on my system with this cpu i received, and it wouldnt work. i put my cpu back in and all was good. so, im running out of ideas.
 
By the way, I'm just holding my breath in an issue involving an AMD XP1700+ I rma'ed to AMD last week...
I'm waiting for 1 of their engineers to look at it.

If you read the specs (I hadn't, of course) on AMD approved cooling...they DO NOT recommend thermal grease of ANY kind.

So, if you (like me) are relying on any 3 yr. mfr. warranty
you'll start using the thermal transfer material they recommend and like comes on retail box heatsinks. They do say it's okay to use in a temporary test situation (maybe I'll slide)...but that thermal grease tends to, under heat, be dispersed, letting microscopic air pockets form, causing the processor to heat up and fail.

There is, of course, also a possibility that something else (motherboard, power supply) is taking them out, no?
 
I was using arctic silver 2, which is premium stuff. it will cool better than the adhesive strip on the underside of the heatsink, thats a fact. this cpu was definitely cool enough to run. it is not overheated by any means. nothing else can be taking it out because i took out the cpu on my system which works, put in this cpu and retried. nothing. so i suppose my only option left is to call the company and get another cpu... how annoying.
 
Yes it's possible you got 2 bad CPU's but like said above it's very unlikely. I generally avoid using thermal compound if I can and it's never necessary unless your overclocking (if you needed it they would gve you it).

That aside double check that you have all the correct hardware for the chip, and that everything else is good. If it all checks out get them to send you another one.
 
What processor are you trying to replace??????
 
You said you have put the bad CPU in a working PC and no go, but I am wondering have you tried putting a known good CPU into your new motherboard and had it work?
 
Is your motherboard capable of supporting the faster chip?
Does it need a bios flash? just a thought although this doesn't usually cause a non boot. Martin Please let members know if there advice has helped any.
 
I did put my working cpu in the new motherboard, and it worked fine. My cpu is an athlon thunderbird 1.33GHz. The new cpu is an athlon xp 2000+. the motherboard is a Giga-Byte GA-7VRXP. The board does support athlon xp's. the latest bios revision is to support the athlon xp 2400+ and 2600+ so there should be no prob supporting the 2000+.
 
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