Allowing Re-Direct

[teltonman]

Im trying to allow a couple of sets to redirect a non network call. I have changed the setting on each set to allow redirect, but when i try to enter the number i want to transfer to, it gives a message no free lines! Can someone please tell me what more i should do? Thanks

 

[norstarboy125]

sounds like your trunks arnt programmed in a line pool either chg them or pick a actual line to do this i.e. line003

 

[Bob3470]

Have you made routes for your system

 

[teltonman]

No, I have not made any routes. There is only one number i would like to be able to transfer the calls to. The sets that need to be able to perform this all belong in a line pool

 

[luv2ski]

Routing needs to be programmed along with allowing redirect in software.Doesn't matter who,what or where you want to ext transfer to..Routing is needed for this to be accomplished

6 months until ski season starts...sadly i must resign myself to the warmer weather"this will include a normal 8-5 work day, 5 days a week"