Allow users to make international calls 2

[rick4610]

I really feel stupid for having to ask this question but here goes.

What determines if a user can make international calls, COR?

And where do I look to find out if I have a COR that would allow users to make international calls? If it is COR, where is it displayed?

I really should know this but I think I had a stroke or something.

Thanks,
Rick

 

[rick4610]

Sorry folks, I have a S8710 using 4610swip phones. Told ya I had a stroke

 

[phoneguy55]

Yes COR. Each station has a COR, each COR has an FRL. If your COR's FRL is greater than or equal to the FRL of the route patten's FRL. The call is allowed.

 

[rick4610]

Thanks phoneguy, I am a little fimiliar with the FRL. I believe that the facility restriction level is ranked from 0 through 7 with 7 having the highest privilages. Avaya set our system with a 6 as the highest FRL in our COR's.

I am a little fuzzy on the route pattern and how to determine the connection between the station that wants to call international and the route pattern. I know how to check the COR of a station and how to see what leve the FRL is of that COR, but am lost as to the route pattern's FRL. I don't even know how to list our route patterns if there is such a thing. Can you give me a little info on the route pattern thing?

Thanks,
Rick

Thanks

 

[phoneguy55]

run the command 'list ars ana'. That will show you every thing that you can dial via a 9. Each of those enteries has a route pattern assigned to it. In your case look for the 011 in the ARS table. Then do a 'disp route X'. Where X is the route patten for 011.

 

[phonesrus]

list ars route-chosen" plus the number will tell you how the call routes (route pattern or partition route table) in your switch. You can then "disp route xx" to determine the FRL level required to make the call.
If you get a pattern with a "p" in front of it, that indicates a partitioned route table "disp part xx" there you will find the actual route pattern chosen which may be time of day driven or other COR variables. The tables seem complicated, but they are strickly logical.

 

[rick4610]

Thanks folks. This is really great info.

Rick