We are running Exchange 2000 with Outlook 2000 clients. One user only has messages in her Inbox back to 5/19/06. She says she had "lots of messages" there. I'm assuming she never deletes anything.
Anyway, I assumed stuff was archived and checked her archive settings. It's set to auto-archive every 14 days, but the path it was set to had no PST files in it. I searched the drive for PST files and there were none.
Then I noticed that although she only has like 50 messages in her Inbox, over on the folder view, it was showing 2135 unread items in the Inbox!! Looking at her mailbox on the server, I see 4055 items taking up 85mb.
Logging into web access as this user, I can see over 4000 pages of emails dating back to 2004. SHe doesn't see this on her local client, though.
Is her local cache screwed up or what? Any thoughts on how I can fix this?
Anyway, I assumed stuff was archived and checked her archive settings. It's set to auto-archive every 14 days, but the path it was set to had no PST files in it. I searched the drive for PST files and there were none.
Then I noticed that although she only has like 50 messages in her Inbox, over on the folder view, it was showing 2135 unread items in the Inbox!! Looking at her mailbox on the server, I see 4055 items taking up 85mb.
Logging into web access as this user, I can see over 4000 pages of emails dating back to 2004. SHe doesn't see this on her local client, though.
Is her local cache screwed up or what? Any thoughts on how I can fix this?
