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Alcatel Speedtouch not connecting to remote service...

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kickinpretty

Technical User
Jul 26, 2002
17
GB
Hi

I am trying to set up a USB alcatel speedtouch modem, the little icon turns green in the system tray so i know that its working ok, however when i try to connect to my ISP it wont connect and just hangs with the words varifying username and password (these are correct) What is going on here?

Also i have a code 10 error in device manager for the following:-

Intel 82371 AB/EB PCI to USB Universal Host Controller

What is this and will it affect the USB modem?

Thanx in advance
 
im guessing that if you are having USB controller errors, your USB device probably wont function correctly (if at all). It may recognise the device but not be able to utilise it.

Replace/update the USB drivers and see if that helps.

I and a few of my collegues have found USB networking devices to be flaky at the best of times. Maybe purchasing a more expensive ethernet DSL router would help.

We have both the SpeedTouch PRO (RJ45 Connections) and a Netgear DM602.

Both were relatively easy to set up and install.

Hope this helps a bit.

Cheers,

Pete
[morning]
 
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