I have set up CDR and all is working. INcluding outbound calls from normal extensions. However, when agents log on and make the calls, I get some weird numbers and not sure why. On system CDR, i have set "y" for agent in bound and outbound. Have I missed anything else. They don't usse authorization codes either. Thanks
Tek-Tips is the largest IT community on the Internet today!
Members share and learn making Tek-Tips Forums the best source of peer-reviewed technical information on the Internet!
-
Congratulations TouchToneTommy on being selected by the Tek-Tips community for having the most helpful posts in the forums last week. Way to Go!
Agents ID not showing in CDR for outbound calls
- Thread starter mrjedi
- Start date
Similar threads
- Question
- Locked
- Question