Tek-Tips is the largest IT community on the Internet today!
Members share and learn making Tek-Tips Forums the best source of peer-reviewed technical information on the Internet!
-
Congratulations derfloh on being selected by the Tek-Tips community for having the most helpful posts in the forums last week. Way to Go!
Agent unable to login to chat on user interface
- Thread starter Bidemi
- Start date
- Thread starter
- #3
The CCUI is showing Chatclient startup was successful.
When i login to "telephony" it appears in the log that it was successful but when i try to login to chat, there is nothing on the logs and the agent group for the chat is showing as if graded out,i am not able to click.
When i login to "telephony" it appears in the log that it was successful but when i try to login to chat, there is nothing on the logs and the agent group for the chat is showing as if graded out,i am not able to click.
- Status
Similar threads
- Locked
- Question
- Locked
- Question
- Locked
- Question
- Locked
- Question