Dec 17, 2003 #1 KillianK Technical User Joined Oct 8, 2003 Messages 517 Location GB Hi All, Can Symposium report Agent Preformance for Outbound calls? The agent is not showing up in my reports, Thanks a million, KK
Hi All, Can Symposium report Agent Preformance for Outbound calls? The agent is not showing up in my reports, Thanks a million, KK
Dec 18, 2003 1 #2 Supernn IS-IT--Management Joined May 15, 2002 Messages 506 Location NL The only thing is how many calls they have made and how long it took (interval 15 minutes) Upvote 0 Downvote