May 13, 2008 #1 JohnnyThunder Vendor Joined Mar 14, 2005 Messages 26 Location US How do I assign a Agent ID number to an extension? Thanks for any and all help.
May 14, 2008 #2 Deweyhumbolt Technical User Joined Oct 22, 2007 Messages 2,513 Location US You don't. The Agent can take his ID to any telephone. When he logs in and uses his ID and Pswd, he can be at any telephone. SOP for a Call Center. Adversity is Opportunity Upvote 0 Downvote
You don't. The Agent can take his ID to any telephone. When he logs in and uses his ID and Pswd, he can be at any telephone. SOP for a Call Center. Adversity is Opportunity
May 14, 2008 Thread starter #3 JohnnyThunder Vendor Joined Mar 14, 2005 Messages 26 Location US Again how do I assign an Agent ID number. Upvote 0 Downvote
May 14, 2008 #4 RikRodgers Vendor Joined Jun 1, 2006 Messages 2,890 Location US Usually f920, pswd, agents, add per group. Upvote 0 Downvote