Oct 24, 2013 #1 phonedudeSr IS-IT--Management Joined Oct 5, 2011 Messages 265 Location US How can I get a report that list the Agent ID and skillset that's assigned?
Oct 31, 2013 #2 Utreg IS-IT--Management Joined Jul 22, 2002 Messages 466 Location NL Via running the following Historical Report: Configuration: Config - Agent Skillset Properties Upvote 0 Downvote
Nov 1, 2013 Thread starter #3 phonedudeSr IS-IT--Management Joined Oct 5, 2011 Messages 265 Location US Thanks for you help Upvote 0 Downvote