Agent 3.5 FrameworkService.exe crash

[addus5]

I have deployed the CMA agent version 3.5 to some test machines. Some machines are crashing on FrameworkService.exe and some are crashing on naixm.dll. Has anyone else seen this? I hear there is a patch for CMA 3.5.0.412--->3.5.0.435 but cant seem to find it in the service portal or in the hotfixes section of EPO website or under our grant number. Anyone seen any problems with the new agent? Anyone get the patch yet?

-Addus

 

[addus5]

On the frameworkservice.exe crash the following error was in the log:

Tuesday, October 19, 2004 11:17:26 PM Error Management Structured Exception caught: Function CManage::EnforcePolicies(), exception code 0xc0000005, address 0x77f580db


The dll file is naxml.dll or naixml.dll.

 

[addus5]

Looks like this might fix one of the problems

https://knowledgemap.nai.com/phpcli...Type=DOC_KnowledgeBase&externalID=KB_KB38684&

OR knowledge base article KB38684

t didnt mention anything about naxml.dll which is the Mcafee Framework XML parser. Still cant find the patch download......