After power outage....

[heyitsthephoneguy]

What steps should I take? The system has come back on-line, but there were a lot of telephones which I had to busy & release to make them function.

Should I run some type of shutdown?

TIA,
Steve

 

[randyb19]

Not really, these systems are pretty hardy against power losses. I would recommend getting a UPS(battery backup) for your system if you do not already have one. Even though your PBX can take hits, eventually something will crash from it and then you will really be in deep water.

 

[heyitsthephoneguy]

Thanks Randyb19,

I am currently looking into the UPS solution...but I'm trying to figure out why so many stations needed to be busied & released. There were approx. 60-70 stations which didn't respond when the power came back on....

Anyone else?

 

[phonesrus]

The newer v6 >, especially with high density cards (24 port) do not seem to have the same resilience of older models, possibly due to the fact that the switch has to download station config to the phone (64 and 84 series). Same board size, three times capacity of older boards, something had to go.
It can also depend whether it was a straight power down (loss) or a multiple hit (surge dip surge dip drop)which can hose up the processor. The v5 > switches are also unix RISC processors(reduced instruction set) which basically means less code to accomplish the job. Try explaining the theory of relativity in less words, some things would not be as clear, nor precise!
A good UPS with good fast surge protection is a good answer

 

[Bobg1]

Even if you do not get a real large ups. Just having one that can keep the system up for say 10 minutes will give users time to finish calls they may be on and also for a tech to do a proper shutdown, if one is availble.