Affects of Brick Level Restore on live Exchange 2000 system

[McDowellJA]

I have checked through the Arcserve docs but I am having a hard time obtaining any information beyond how to do the restore itself. The steps seem easy enough but there is no indication of whether Exchange services will be interrupted or not. I am planning on only performing mailbox restores to a test account during individual down windows but I would like to warn any users I might still have around if their access to their Outlook account will be affected during this time or not. I would expect that there would be some performance degradation. Also, will I run into security problems restoring the mail to a different box or will I be able to access the emails from that account and move them where I need them? I would appreciate any input from someone who has worked through this before.

 

[ARCserveGuru]

It does not interrupt Exchange whilst it is up. The exchange agent is installed with service account admin rights and therefore has full access to all levels of exchange. Also it is recommended to restore to a test mailbox (which 'if newly created' must be initialised with some mail first), then copy the desired messages across to the desired mailbox. The exchange agent setup is difficult and you must follow the exchange agent documentation to the letter. When it's working though it's quite good and the only problem here and there may be if you have Anti-virus for exchange, and that is that the agent timeout whilst antivirus is enabled. It';s in a microsoft technet article and is worked around by increasing timeout, or disabling antivirus during the mailbox backup. this will not affect the whole database backup though. (Just to clarify the agent allows full backup of the whole information store and directories, as well as mailbox level backup and restore. Mailbox level is the difficult one)

any other questions, don't hesitate to ask, this is why we are here

g

 

[Duran]

Ihave a question that sort of relates to this.

If I go to restore a mailbox and look into one I notice that there is one folder in there with the size next to it. Does this mean that a person cannot restore a single message but only the entire contents of, say, the inbox?

slightly off of this, although all the data is there all normal backed up folders on the restore screen say 0kb but if gointo one then the docmunts inside have the correct sizes next to them. Why is this?

Thank you.

Paul I plug you in, dim the lights
Electric Barbarella !

 

[Duran]

Hi,

Can anyone help on this

Paul. I plug you in, dim the lights
Electric Barbarella !

 

[ARCserveGuru]

Sorry Paul,
Must have missed the first post you made. In answer to your first question, Bricklevel refers to the mailbox, as such ARCserve can restore the entire contents of the mailbox, but not down to the message level. hmmmm I am unsure about folder level, I think it can do this and judging by what you have written above you can but only the entire folder. Please correct me if I'm wrong.

As for the second discrepancy, I am unsure as to why this would occur.

Hope this helps somewhat.

g