NewbieCarol
Technical User
Forgive my ignorance once again. We use AES 4.2 with our NICE recording system. I'm trying to put together all of our backups for our phone system. I'm trying to figure out how to backup the AES Security Database that is suppose to contain all of the devices and users that we are monitoring. Is the sdb the same as the AE Services database? I'm clear as to how to do THAT backup but I'm not sure if that is suppose contain the device info.