Adobe Garamond italics font 1

[nina9153]

I create a newsletter on Quark 6.0 and send it to an in-house printer. Until recently, all was fine enough. Suddenly, the Adobe Garamond Italics font goes out from my OSX, G5 Mac fine but at the printer's Mac, it turns the font into some kind of "extra" italics.

I replace "Adobe Garamond Italics" with "Adobe Garamond Italics 'Plain'" and click the P box; it looks great on the screen but out it comes in PLAIN text, no itals at all.

What the heck's going on? The printer has tried having me send him an EPS but that doesn't fix the problem!

I'm afraid I'm clueless. Does anyone know what could be causing this or what we should check to find out?

Thanks!

 

[MarcusStringer]

It sounds like the printer is replacing the Adobe Garamond font
with their own. This is because, the way I read it...

You don't have Adobe Garamond Italic Printer font. Instead you have
Adobe Garamond only (which is "plain"). And you have been using the menu style in Quark to change it to italic, (which looks great on screen but will print out plain, because the Printer (postscript) part of the font which it needs to tell printer to print Italic isn't there.

So because you clicked on the Italic button in Quark and didn't have the correct part of the font, when the printer used his Italic font it made the type Italic and becuse you had the Italic button clicked it made it extra Italic.

Marcus

http://www.midlandtypesetters.com.au

 

[nina9153]

Marcus,

Thank you. I used to use the Quark menu style to change text to itals and bold and everything worked fine. However, after this problem began in December, I made sure to do a usage check and replace the "phony" with the proper font, Adobe Garamond Italics.

After this happened the first time, I went to the print shop and manually replaced the errant itals that showed up with the proper font, which is cumbersome to say the least and left room for errors, which occurred.

The darnedest thing is that even when we do a replace of all AG itals with the font in the print shop, the doc comes out in plain text where all the itals should be.

Could there be a glitch between systems? He's on a G5 using OSX but maybe he's got an older Quark version. However, this all worked fine for years and my Quark was upgraded long ago.

Anything you can think of is much appreciated.

Nina

 

[MarcusStringer]

The darnedest thing is that even when we do a replace of all AG itals with the font in the print shop, the doc comes out in plain text where all the itals should be.

Because it still sounds like you don't have the Postscript element of the Font.
I take it you have turned off the old Adobe Garamond from Suitcase then activated the new one?



Marcus

http://www.midlandtypesetters.com.au

 

[nina9153]

That indeed is what the printer was doing this morning ... in vain. It seems the print shop is infected with varieties of that and other fonts dating to 1984!

For now, to get the newsletter out today, I highlighted all italic text and manually made it first Adobe Garamond and then italics through the menu. Laborious, but it worked.

I think that since the print shop has so many potential font flaws, I'm better off sending to the print shop printer from my office, which I learned how to do today.

At least until they clean up their fonts. I'm also going to see about outsourcing the job.

Thank you for your speedy replies, Marcus. Onward and ... onward!

Nina

 

[MarcusStringer]

No, you would be better creating a PDF.

That why you can check it then send it anywhere you want without fear of Fonts, Type Reflow etc etc.



Marcus

http://www.midlandtypesetters.com.au

 

[nina9153]

I discussed that with the printer. She said she can't use a PDF (which I already create so I can post the newsletter online) for a reason I forget but having to do with fonts.

I suppose I ought to find out specifically why the PDF won't work over there now that you've suggested it.

Nina

 

[signal49]

I'm curious about why your printer won't use pdf files. If you set all fonts to embed at 100% (instead of subsetting) there shouldn't be any font issues. And if there were, you would see them yourself and be able to fix them before it ever got to the printer. I understand that PCs have issues embedding fonts because of some unrecognized tags in the font names... but I don't think that happens with Mac fonts.

As for the AG italic thing, it sounds like a conflict of some sort. Have you been using this printer for years with no problems, or have you just started using them? It sounds like it might be a problem their plate maker -- how does it print to a copier, inkjet, laser, etc? Have either of you changed something in your system/s recently?

 

[nina9153]

Hi signal,

I'm unsure why the print shop won't use PDFs. The real printer guy just returned from vacay.

We have been using the in-house printer for years with no problems. They don't use a press; they run it off on a copier.

I have changed nothing at this end and I can't say what they're up to over there.

The printer guy just called to say he'd come over to make sure I could myself send the doc to their printer (that way their font issue won't become my font issue).

We'll see how that works.

 

[MarcusStringer]

I would be insisting on sending PDFs.


I don't think I can stress that enough. (although, it's not life and death).
I also think everybody here would suggest sending PDFs.

They are far more stable

Marcus

http://www.midlandtypesetters.com.au