Admin PW Change = Cannot log on

[Horness]

We had a security breach today which has meant a change in the Administrator password.

Setup is:
DOM1
SRV1 = Primary Domain Controller (NT 4 Server SP6a File & Print)
SRV2 = Backup Domain Controller (Exchange 5.5 SP4)

We changed the Administrator password at the PDC (Ctrl+Alt+Del, selected "Change Password&quot.

When we login on a client (98 or 2k Pro) we connect okay with the new password, however the Exchange server says the password is wrong (new one and the old one).

Thus - I cannot get into the Exchange server.

I imagined that the services would fail (and I need to change them manually in Services), however why won't SRV2 let me in?
Tried going into Server Manager and doing a "Sync" from SRV1. I get a "success" in the Event Viewer, however still nothing from SRV2.

Any help really appreciated - I'm here on my own!

Thanks
Horness.

 

[davedave1234]

Make sure the password is being types correctly by typing it in the username field. I had this on one of my server a few weeks ago and the issue is that the new password happened to use a letter that was broke on the keyboard and the only way I found out is typing the password in the username file in plain text rather then hidden asterisks and checking it out. If it is ok try logging in a local admin not domain. Then sync from there rather then from PDC-BDC.

 

[dan]

You probably have the Exchange services starting up with the adimin password. When it is changed, exchange shuts down. You need to change all the service accounts for each exhcange service to the new password.
control panel | services | all Microsoft Exchange services.
Under startup, (assuming they start with the admin account) change the password and restart the services (after changing all the passwords.)


Dan

 

[fuego007]

To change the password for Exchange services, open Exchange Administrator. In the tree on the left-hand side of Exchange Admin, go to Organization|Site|Configuration. Click on Configuration, and select Properties from the file menu. On the properties page, select the 'Service Account Password' tab. Change the Service Account password HERE ONLY!

If you change an account password and then cannot access you e-mail, your PDC and BDCs are not properly sync'd. This can result in the account being locked out even though you have just logged in to a workstation. Either Outlook or Exchange will make multiple attempts to authenticate. If it is authenticating to a domain controller that is out of sync, the account will get locked out.