adding to hunt group 1

[AnnetteLee]

nortel option 11 merdian mail 13

ok we are bring in a line from another area however we would like to make this line the number 1 in the hunt group what are the steps?

Annette Snyder

http://www.uplinx.net/door/

still adding to the web site

 

[johnpoole]

two way ghnt, ld 18 and make it a pilot, or make it key 0 on the mail set, cls hta hunt 000, lhk x with x =to the lsat key on the phone included in the hunt...

john poole
bellsouth business
columbia,sc

 

[AnnetteLee]

on the request (after ld 18) am I do a config. on the hunt group?

Annette Snyder

http://www.uplinx.net/door/

still adding to the web site

 

[AnnetteLee]

i think zog99 is asking almost something we can use


I would like to create a hunt group so that I can point 2 or 3 phones to it. Callers will dial an extension and then someone in the hunt group would be able to answer these calls. Anyone know what LD I need to go to and maybe what to do on the phones? If not just what LD would get me started? TIA.

Thank eric007
for this valuable post!


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worldwidedialtone (TechnicalUser) 17 Oct 05 16:43
Couple of easy ways to do it. Easiest is MCR put this on several digital sets so that anyone calling that DN it can be answered from any of the phones with that DN as an MCR key until all sets have answered then it would be busy.

or
Have your DN to be called hunt to next DN to answer and that DN hunt to the next DN

LD 20 you can change or add/new whatever phone(s) you wish last DN in the series hunts back to the first DN in your series.

Thank worldwidedialtone
for this valuable post!


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zog99 (TechnicalUser) 17 Oct 05 17:23
To create Hunt Groups you need to use LD18 to store the extensions in the Group Hunt List and LD57, which assigns the Pilot DN to the Group Hunt List.

LD 18
REQ NEW
TYPE GHT
CUST 0
LSNO (Next List Number)
DNSZ (Directory Number Size)
SIZE (Size of list, How many entries)
STOR 00 XXXX (XXXX = Directory Number)
WRT (C/R)
STOR 01 XXXX (XXXX = Directory Number)


Continue with store entries until list completed.

Attaching a Pilot DN (PLDN) to the list number LD 57

REQ CHG
TYPE FFC
CUST 0
CODE PLDN
PLDN (Pilot Directory Number, which must be a unique number on the Meridian)
USE GPHT (Group Hunting)
LSNO List number created in LD 18)
HTYP (RRB=Round Robin, LIN = Linear)
CFWI (NO = Skip Extn if CFW Activated
YES = Terminate on Extn if CFW Activated)
MQUE (ALL = No limit on queued Calls
0 = No calls to be queued
1 = Maximum of 1 call queued)



Annette Snyder

http://www.uplinx.net/door/

still adding to the web site

 

[johnpoole]

have you used mcr keys? quicker cleaner.. just put the same mcr on each set, any person can answer it and the other sets are still idle.. i use mcr 4000 for the switchroom, it's on 6 sets, a user calls 4000, one of us answer it,his lamp goes dark, ours show idle, the next caller dials 4000, the remaining 5 sets ring, the user does not get mail unless all 6 sets are busy, or unanswered, the marp set controls forward, but it's an analog so i can forward my did to my cell and not get all the calls for 4000

john poole
bellsouth business
columbia,sc