Adding KEM To i2004 2

[thegenerallee]

I've been asked to set up this bad boy

http://www.algosolutions.com/products/Audible-and-Visual-Alerting/8001-ip-alerter.html

with an i2004 but I've never touched anything related to a KEM in the phone system. The "Example Setup" section says "Within CS 1000, configure the IP Alerter (which appears to the system just as a Key Expansion Module would) by setting Key 0 of the Alerter (the “KEM”) in System Programming as an appearance of the line to be monitored. Once set, telephone alerting is activated." Does this sound right? If so, how do you configure such a thing?

 

[KCFLHRC]

I think what they are saying is make the first key of the KEM the same as key 0 and make it ring. So in programming at the KEM prompt set that to 1. The first key on an I2004 KEM I beloieve is 32. So make key 32 SCR the same dn as key 0.

 

[thegenerallee]

@KCFLHRC: Is the KEM prompt one that I would see / access through a terminal session with the PBX or through the interactive prompts on the i2004 phone? How do I make key 32 scr? Is there a special load for it or just do it in load 20? Also, do any specials classes need to be enabled?

 

[GHTROUT]

KEM is just a prompt on the TN. In the books, it is in LD11 , not LD20

--
Nortel Resources at GHTROUT.com World Famous!
--

 

[KCFLHRC]

You will see the KEM prompt when you do a change on the phone in ld 20 or ld 11. Set that prompt to 1. Ten when you get down to the key programming do this.

Key 32 scr xxxx

xxxx being the dn you wont to activate the alerter.

You may have to change the KEM prompt to 1 and then return through all the other programming and then go back and program the key.

 

[thegenerallee]

Thanks guys. I'll see where I can get with this information and let you know my findings.

 

[thegenerallee]

Okay, so I'm starting to wonder if it's an issue with the software version on the phone system. Is there a load / command I can use to show the version, release, etc. of the system?

 

[KCFLHRC]

In LD 22 issue the command iss, this will give you the release and version.

 

[thegenerallee]

@KCFLHRC: Thanks. I got the following details back when issuing the "iss" command in LD 22. The KEM is saying that it requires a "Nortel CS1000 (Release 4.0 and later)". I'm getting the feeling this system is not up to the level that the KEM needs it to be. Am I reading that correctly?

VERSION 3021
RELEASE 3
ISSUE 00 + DepList x210300_cpt

 

[KCFLHRC]

Yep, you are on 3.0. Can you supply a printout of the phone you are trying to put this on? The prompt in 3.0 may be AOM

 

[thegenerallee]

@KCFLHRC: As requested. And even though I feel like I've seen an AOM setting on phones before, I'm not seeing it in this one.



DES IP
TN 152 0 02 09 VIRTUAL
TYPE I2004
CDEN 8D
CTYP XDLC
CUST 0
ZONE 003
FDN 8777
TGAR 1
LDN 1
NCOS 6
SGRP 0
RNPG 0
SCI 0
SSU
LNRS 16
XLST
CLS CTD FBD WTA LPR MTD FNA HTA ADD HFA CRPD
MWA LMPN RMMD SMWD AAD IMD XHD IRD NID OLD VCE DRG1
POD DSX VMD CMSD SLKD CCSD SWD LNA CNDA
CFTD SFD MRD DDV CNID CDCA MSID DAPA BFED RCBD
ICDD CDMD LLCN MCTD CLBD AUTU
GPUD DPUD DNDA CFXD ARHD FITD CLTD ASCD
CPFA CPTA ABDD CFHD FICD NAID BUZZ AGRD MOAD AHD
DDGA NAMA
DRDD EXR0
USMD USRD ULAD RTDD RBDD RBHD PGND OCBD FLXD FTTU DNDY DNO3 MCBN
VOLA VOUA
CPND_LANG ENG
RCO 0
HUNT 8777
LHK 1
PLEV 02
AST
IAPG 0
AACS NO
ITNA NO
DGRP
MLWU_LANG 0
DNDR 0
KEY 00 SCR 8922 0 MARP
CPND
NAME TEST
XPLN 27
DISPLAY_FMT FIRST,LAST
01 SCR 7922 D MARP
02
03
04
05
06
07
08
09
10
11
12
13
14
15
16 MWK 8777
17 TRN
18 AO6
19 CFW 4 8777
20 RGA
21 PRK
22 RNP
23
24 PRS
25 CHG
26 CPN
27
28
29
30
31

 

[KCFLHRC]

Kinda looks like your screwed on that 3.0 release. You will see the AOM prompt on 2616's, I thought it might show up here also. I don't see anything in your print out that would allow for a KEM. I also thought the KEM's were for the new 1140 type phones.

 

[KCFLHRC]

Your alternative would be to set up an analog port with this same extension and buy a high voltage strobe to activate on ring voltage.

 

[bhassell2000]

I think the 3.0 used KBA for 3900s, I am not sure about 2004s

Thanks,

Buddy

Linked in Profile

http://www.linkedin.com/in/buddyhassell

 

[KCFLHRC]

I found another thread on this in a Google Search, you have to be on release 4.0 for these to work. Sorry Looks like the analog port is your answer.

 

[KCFLHRC]

I found something else on this. In the CLS of the phone try putting in KEM2, then return through the programming. Then print it out and see if you see the extra keys.

 

[thegenerallee]

@KCFLHRC: Trying to add a KEM2 class only results in an SCH0341 error. I think you're right that I'm out of luck.

 

[KCFLHRC]

Yea, it was a long shot. Oh well. I haven't seen a 3.0 system for years.

 

[thegenerallee]

@KCFLHRC: I appreciate all of the help. And yes, I'm sure you haven't. We're actually going to be upgrading it in a few months (finally) after a very long time of dragging our feet. 7.5 here we come.

 

[KCFLHRC]

Lots of pain with 7.5, I wish you the best.