Adding a new mailbox - make it avaliable on the client

[gavm99]

I have created a new user and when I did this it asked me if I wanted to create an exchange mailbox which I did.

However I can't get the user to be recognised when I am setting the profile up on the PC. By this I mean using Mail in Control Panel. It recognises my exchange server but not the new user.

When I use check name is does not recognised even though I put in the right name.

Is there another setting I need to add in when adding a mailbox?

My apologies for this query - I have not use exchange before.

 

[tekieVB]

Just a thought.

Have you logged on as the end user who you are trying to create the mapi profile for?

 

[nickpark]

AD may not have replicated your new mailbox to the AD server the desktop accesses. Wait a bit until they appear on the GAL.

 

[markdmac]

Setup the profile NOT using Cached mode first. After if configures you may re-enable Cached mode.

I hope you find this post helpful.

Regards,

Mark

 

[gavm99]

It was a problem with the exchange server itself. After a reboot all was well.

Thanks.

Gavin.