Adding 9 to CLID so redial can work

[zee5]

I am not sure if this topic has been covered. I have an Option 11 at Rls 25.40. I have quite a few 3904's. I can not redial from the call log. The call log only stores the digits of the calling party without the 9. When I select the number and dial it fails because of the missing 9. Is there a way to add 9 to the caller's ID of external callers only?

 

[johnpoole]

i don't see one on the options button of the 3904, that is where it would be. the clid table is you outbound id

john poole
bellsouth business
columbia,sc

 

[Reusser]

In the Call log you should have an edit soft key - press that and you can add 91 or whatever is needed to dial.

If you do not have an edit soft key try updating your firmware on the set.

 

[zee5]

Thanks Reusser...but that part I knew. I am looking for a way to add nine to the caller ID before it gets to the phone so that the call log sees the nine. I have alot of user who would like to be able to just scroll through the log and just redial. Is there a way to add the nine prior to the CLID reaching the phone?