Add on - Disabled.... Can't re-enable....

[khanza]

Ok, so i goto a site and try to view a pdf document.

XP's ie says that an add on is disabled and I need to enable it to view it....

So I click on this thing, and it takes me to:
Tools > Manage Add ons

But the radio buttons to re-enable the addon are greyed out.

How can I enable this adobe program so that I can view these documents through ie?


Thanks guys,
Alex

 

[bcastner]

My workaround for this issue:

. Upgrade Reader 6.0 to 6.0.1
. Upgrade Reader from 6.0.1 to 6.0.2

Reboot and test. (There is no straight line from 6.0 to 6.0.2, do the double upgrade).

http://www.adobe.com/products/acrobat/alternate.html

(Pick the two upgrade packages carefully, as the choices are a little confusing).

 

[linney]

You cannot use the Microsoft Internet Explorer user interface to change the Internet Explorer Manage Add-ons settings.

http://support.microsoft.com/default.aspx?scid=kb;en-us;842701&FR=1&PA=1&SD=HSCH

Some add-ons are not listed in the Manage Add-ons dialog box in Internet Explorer on your Windows XP Service Pack 2-based computer

http://support.microsoft.com/default.aspx?scid=kb;en-us;888240&FR=1&PA=1&SD=HSCH

How to manage Internet Explorer add-ons in Windows XP Service Pack 2

http://support.microsoft.com/default.aspx?scid=kb;en-us;883256&FR=1&PA=1&SD=HSCH