Add and remove programs problem

[arson00]

I am trying to open up add and remove programs, when i double click it seems to open up in the background but never does. There aren't any error messages it just wont open. When I go to the task manager i notice that the process mshta.exe is the process opening when i try and open add and remove. I deleted all instances of mshta.exe rebooted and still now fix. I can open up anything else in the control panel. Before I repair the operating system, does anyone else know of a quick fix for this odd problem?

Thank you.

 

[doomhamur]

This is from Microsoft Knowledge Base Article - 285195

Mshta.exe Error Message Appears When You Start the Add/Remove Programs Tool in Control Panel
The information in this article applies to:

* Microsoft Windows 2000 Professional

This article was previously published under Q285195
SYMPTOMS
When you start the Add/Remove Programs tool in Control Panel on a computer running Microsoft Windows 2000 Professional, the following error message may be displayed:
Mshta.exe has generated errors and will be closed by Windows
RESOLUTION
To resolve the behavior, type the following commands in the Run dialog box:

* sfc /purgecache
* sfc /scannow

NOTE: Windows 2000 prompts you to insert the Windows 2000 Professional CD-ROM to complete these commands.

If you run these commands and the behavior is not resolved, perform an in-place upgrade of Windows 2000 Professional.

good luck Doomhamur
Network Engineer
"Certifications? we dont need no stinking certifiaction."
yahoo IM handle: greater_vortex

 

[Tekmazter]

Just an FYI. Installing the latest version of IE6 can actually break this applet in the control panel. Refer here:

http://support.microsoft.com/?kbid=265829

to see what I'm talking about. Not sure if you may have installed IE6, but it's a start. Let me know if this helps. Thanks.