I get an error 429 when I upgrade to a newer version of software. For instance Version 3.1 of my sofware works and version 3.2 gives me the error. I have reinstalled vbrun5 and 6 and IE 5 .The controls are basicly the same in both versions, the skins are different and there are added functions.I don't know if that helps , just trying to supply as much info as possible. IBM Thinkpad 24 megs ram, older machine.